Returns & Exchanges
At Cozy N Safe, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unused items in their original packaging. We strive to make the exchange and refund process as seamless and stress-free as possible for our customers.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack your items in their original boxes, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing